Shipping policy

Last Updated: July 1, 2025

Overview

At BUBL Lighting, we are committed to delivering your solar lighting products safely and efficiently. This policy outlines our shipping procedures, delivery timeframes, and related terms.

Delivery Coverage

We currently provide delivery services throughout India. Our shipping network covers all major cities, towns, and rural areas within the country.

Delivery Timeframes

Standard Delivery

Our standard delivery service operates through surface shipping with the following estimated delivery times:

  1. Mumbai Metropolitan Region: Next business day delivery
  2. Other Regions: 1-5 business days from order confirmation

Express Delivery

For customers requiring faster delivery, we offer express shipping by air:

  1. Guaranteed delivery within 2 business days
  2. Available for all serviceable locations across India

Order Processing

All orders are processed and shipped from our facility in Maharashtra. The processing time includes:

  1. Order verification
  2. Quality check
  3. Packaging
  4. Handover to shipping partner

Orders placed before 2:00 PM IST on business days are typically processed the same day.

Shipping Costs

Shipping costs are calculated based on:

  1. Delivery location
  2. Selected shipping method (Standard/Express)
  3. Order value
  4. Package dimensions and weight

Exact shipping costs will be displayed at checkout before payment confirmation.

Order Tracking

Once your order is dispatched:

  1. You will receive a tracking number via email and SMS
  2. Real-time tracking updates will be available through our website
  3. Our customer service team can provide additional tracking assistance if needed

Delivery Instructions

General Guidelines

  1. Ensure accurate delivery address and contact information
  2. Provide landmark details for easier location identification
  3. Keep your phone accessible during expected delivery time
  4. Have proper identification ready for high-value deliveries

Business Hours Delivery

  1. Standard deliveries occur during business hours (9:00 AM - 6:00 PM)
  2. Express deliveries may be scheduled for specific time slots

Failed Delivery Attempts

If a delivery attempt is unsuccessful:

  1. The carrier will make two additional delivery attempts
  2. You will receive notifications for rescheduling
  3. After three failed attempts, the package will be returned to our facility

Special Circumstances

Weather Conditions

Delivery times may be affected during:

  1. Severe weather conditions
  2. Natural disasters
  3. Other force majeure events

Holiday Seasons

  1. Additional delivery time may be required during peak seasons
  2. Special holiday delivery schedules will be communicated in advance

Shipping Partners

We work with reliable surface transport partners to ensure safe and timely delivery of your products. Our partners are selected based on:

  1. Reliability and track record
  2. Coverage network
  3. Handling expertise
  4. Insurance coverage

Damage During Transit

In case of any damage during transit:

  1. Document the damage through photographs
  2. Report within 48 hours of delivery
  3. Retain all original packaging
  4. Contact our customer service for immediate assistance

Contact Information

Email: info@bulbl.lighting
Phone: +91 9324761848
Address: Office No.1 , First Floor, Navrang Oasis Building,
Harshvardhan CHS Ltd, Near Sidhivinayak Mandir,
Main S.V. Road, Oshiwara, Goregaon(w)
Mumbai 400104.